CHairman’s Message

CHairman’s Message

Dear Guests

It is with immense pride and a deep sense of gratitude that I wish to inform you of the milestone that we have reached, our 25th anniversary, a quarter century of passion for service on ground and in the air. As we usher in our silver anniversary, twenty five years of bringing the “Joy of Flying” to your work and leisure days, our Board of Directors and every member of the Jet Airways family of over 16,000 committed professionals, join me in extending to you our sincerest gratitude for your invaluable patronage. It is your incredible support most gratefully received, that has made this milestone possible and which will continue to drive our continuous striving for excellence in our services to you in the years ahead. This journey would never have been possible had it not been for you unequivocal support over the years.

Jet Airways’ journey began 25 years ago when our 1st aircraft landed in Mumbai (witnessed by) in the gracious presence of the then Chief Minister Mr. Sharad Pawar and father of Civil Aviation Mr. JRD Tata, marking a most significant and memorable day in our history. On 5th May 1993 exactly 25 years ago our flight 9W321 took off from Mumbai at 0550hrs and landed on time in Ahmedabad at 0650hrs.

As we look back with deep feelings and emotion at our small beginning, we are humbled at your incredible support which has got us to where we are today. From a fledgling network of four aircraft, to a fleet of 119 of the most modern fuel efficient aircraft, from a network of six destinations to a network which, combined with our partner airlines, spans over 450 destinations worldwide, you, our dear Patrons, have enabled our progress and mandated our growth.

The years have since rolled on, times have changed and we have evolved too along with the aviation industry in India. We take humble pride in the realization that many of you have been our members and have flown with us from our early days and continue to choose to fly with us, even today. We are immensely grateful for this.

In these past 25 years it has been our continued endeavor and privilege to take India to the world encouraging passengers across the globe to choose an Indian carrier and in the process, in our own small measure, contribute, to the development of tourism and trade in India as also to the nation’s economy, by enabling transportation of business and leisure guests as well as import and export of freight across our network. We will continue to pursue our strategic vision to connect our domestic network with the world, forming a bridge between the east and the west while staying attentive to our roots, the Indian domestic market.

Above all I wish to acknowledge the inspiring messages I have received from you, our Guests from time to time. Every message, be it to highlight a shortcoming, compliment a good conduct of our staff or crew or provide a suggestion, are each thankfully received. Your messages inspire and correct our actions, enable us to share accolades, drive us to challenge ourselves to continuously improve on the designs of our products, our services, our technologies and more. Each and every one of us at Jet Airways is committed to the constancy of change for the better, believing only that our excellence of today, can and shall be surpassed by higher standards and achievements tomorrow in the service of you, our valued members.

With my best wishes, renewed gratitude and warm personal regards,

Naresh Goyal
Chairman – Jet Airways